My AskAI - Notice history

All systems operational

Website - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%
Aug 2024
Sep 2024
Oct 2024

API - Operational

100% - uptime
Aug 2024 · 99.987%Sep · 99.997%Oct · 99.999%
Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

My AskAI API outage
  • Resolved
    Resolved

    The My AskAI API is now operational again. We're very sorry for any inconvenience caused by any downtime.

  • Investigating
    Investigating

    The My AskAI API may be down. This will affect our integrations such as Intercom and Zendesk, and also our web widget installed on any website.

    We're looking into this as an urgent priority. You will receive a notification when the service is back online. Please email us at team@myaskai.com for any further questions.

Sep 2024

My AskAI API outage
  • Resolved
    Resolved

    The My AskAI API is now operational again. We're very sorry for any inconvenience caused by any downtime.

  • Investigating
    Investigating

    The My AskAI API may be down. This will affect our integrations such as Intercom and Zendesk, and also our web widget installed on any website.

    We're looking into this as an urgent priority. You will receive a notification when the service is back online. Please email us at team@myaskai.com for any further questions.

My AskAI API outage
  • Resolved
    Resolved

    The My AskAI API is now operational again. We're very sorry for any inconvenience caused by any downtime.

  • Investigating
    Investigating

    The My AskAI API may be down. This will affect our integrations such as Intercom and Zendesk, and also our web widget installed on any website.

    We're looking into this as an urgent priority. You will receive a notification when the service is back online. Please email us at team@myaskai.com for any further questions.

Aug 2024

My AskAI API outage
  • Resolved
    Resolved

    The My AskAI API is now operational again. We're very sorry for any inconvenience caused by any downtime.

    The cause was related to one of OpenAI's API being intermittently down, which meant that fallback models didn't properly kick in. We're investigating this further to avoid this happening in the future.

  • Investigating
    Investigating

    The My AskAI API may be down. This will affect our integrations such as Intercom and Zendesk, and also our web widget installed on any website.

    We're looking into this as an urgent priority. You will receive a notification when the service is back online. Please email us at team@myaskai.com for any further questions.

Aug 2024 to Oct 2024

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